Privacy policy
Last updated: March 6, 2026
This Privacy Policy describes how Sunstar Cabinetry ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, sunstarcabinets.ca (the “Site”), contact us, request a quote, or purchase products or services from us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” means the user of our Services, whether you are a website visitor, customer, contractor, or other individual interacting with our business.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.
When updates occur, we will:
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Update the “Last updated” date
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Post the updated Privacy Policy on this page
How We Collect Your Personal Information
We collect personal information in several ways depending on how you interact with us.
Information You Provide Directly
When you contact us, request a quote, or place an order, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order details and project information
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Payment confirmation details
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Any information you provide when communicating with us
This information helps us process orders, respond to inquiries, and provide services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Device and browser information
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Pages visited on our website
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Time spent on pages
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Referring website links
This information helps us understand how visitors use our website and improve our services.
We may collect this information using technologies such as:
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Cookies
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Tracking pixels
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Analytics tools
Information From Third Parties
We may receive information from trusted third parties that support our business operations, including:
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Shopify (our website platform)
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Payment processors that process transactions
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Shipping and logistics providers
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Marketing and advertising platforms such as Meta (Facebook & Instagram) or Google
These providers collect and process information necessary to perform their services.
How We Use Your Personal Information
We use your personal information to:
Provide Products and Services
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Process orders and payments
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Deliver cabinetry products
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Respond to quote requests
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Manage customer accounts
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Provide customer support
Marketing & Advertising
We may use your information to:
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Send promotional emails or offers
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Show relevant advertisements on platforms like Facebook, Instagram, and Google
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Improve our marketing campaigns
You can opt out of marketing communications at any time.
Security & Fraud Prevention
Your information may be used to:
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Detect fraudulent activity
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Prevent unauthorized transactions
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Maintain website security
Business Operations
We may also use information to:
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Improve our website and services
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Analyze customer interactions
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Comply with legal obligations
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Analyze website traffic
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Improve website performance
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Deliver relevant advertisements
You can disable cookies in your browser settings, but some features of the website may not function properly.
For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies
How We Share Personal Information
We may share personal information with trusted partners who help operate our business, including:
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Website hosting providers
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Payment processors
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Shipping carriers
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Marketing and advertising platforms
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Analytics providers
These partners only receive the information necessary to perform their services.
We may also disclose information when required by law, such as responding to legal requests or protecting our business rights.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
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Provide services
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Fulfill orders
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Maintain business records
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Comply with legal requirements
Your Privacy Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to remove it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external websites they visit.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sunstar Cabinetry
Email: sales@sunstarcabinets.ca